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Privacy Policy

Signature Resolution Group, LLC Privacy Policy 

This Web site is owned by Signature Resolution, LLC, a California Limited Liability Company. This page is intended to inform you about Signature Resolution’s practices regarding collection, use, and disclosure of information that you may provide via this site.

Your Consent

By using this Web site. you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

About Children

This Web site is not intended for children under the age of 18. We will not knowingly collect personally identifiable information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites.

Information You Provide

Some areas of this Web site may ask you to submit personally identifiable information such as. but not limited to: your name, physical address, email address and telephone number. You will be informed while navigating the site what information is required and what information is optional. By providing optional information, you specifically consent to its use on the terms provided in this privacy policy. You are also advised that Signature Resolution may, at some later date, merge with or be acquired by another person, company or entity, or may enter into cooperative arrangements with other business entities, and you specifically consent by using our site to our ability to convey and/or provide access to such other person, company or entity all such information we then possess as obtained through the site. However, the foregoing shall be consistent with and subject to the policy and procedures reflected in this privacy policy.

Passive Information Collection

As you navigate through this Web site, certain anonymous information may be passively gathered without your active involvement using various techniques including the use of “cookies,” “internet tags,” etc., which, among other features may obtain and collect navigational data. Typically, this involves the placement of small bits of electronic data which may, among other things, permit your computer and our site to remember your prior visits to our site. This protocol is intended to provide a service to you which is intended to better assist us in understanding and addressing your needs, provide certain custom attributes for you based upon your preferences,to compile statistical information and trends, and to otherwise administer and improve the site for you as well as our other users. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented to allow us to do so. Your Internet browser automatically transmits some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether. Be advised however that certain features of this site might not work without cookies.

Use And Disclosure of Information

Be advised that we may use information collected via this Web site to improve the content of our site, to customize the site to your preferences, to communicate information to you for our own marketing and research purposes, and for any other purpose relating to our operations. We may also make use of all of the information we acquire through this site that is not in personally identifiable form. Be further advised that in the event you provide personally identifiable information to this Web site, we may utilize that information in combination with other actively collected information unless we specify otherwise at the point of collection. We may also disclose personally identifiable information you provide via this site to others with whom we contract to support our business, or to respond to law enforcement requests or where required by applicable law, court orders, or government regulations.

Consumer Information As Required By Law

Be advised that pursuant to California Code of Civil Procedure §1281.96, we are obligated to post for public accessibility purposes, certain information pertaining to consumer arbitrations. The information posted shall include the name of the non-consumer party, the result(s) of each such arbitration, the number of each arbitration and mediation Signature Resolution Group has had with the non-consumer party since the inception date of the reporting period (recognizing however that Signature Resolution) commenced its operations on or about October 2, 2017. Furthermore, Signature Resolution’s founding principals were each previously affiliated with another provider of arbitration and mediation services and Signature Resolution has undertaken reasonable efforts to obtain from the prior organization the information necessary to comply with the law. However, neither Signature Resolution nor its principals, nor employees, nor any of its neutrals can vouch for the accuracy of the information received from the prior provider for any period prior to our inception date of October 2, 2017. As such. no representation or warranty can be made as to its accuracy as to such prior periods. This report is available in an excel compatible spreadsheet which can be downloaded and searched. Utilize the following link to access this information.

Security

We recognize that those providing information to us may desire that some or all of the information remain confidential and it is the user’s sole obligation to use care in providing personally identifiable infoRmation. Once received, we will take reasonable steps to protect such personally identifiable information from loss, misuse. and unauthorized access, disclosure, alteration, or destruction. However, nothing transmitted over the internet can be guaranteed as being completely secure.

Links To Other Websites

This Web site may contain links or references to other Web sites to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every Web site you visit.

Opting Out

You have the right to access your own personally identified information provided to us. You also have the right to opt out of making certain disclosures to us if desire that the information we obtain not be disclosed to third parties or to be utilized for some purpose other than what it was initially collected for. As to personally identifiable information you have provided to us you may request that we correct, modify or delete any of this information. Similarly, you may opt out of receiving any materials from us including announcements, newsletters, and the like. Our obligation to any such request however is subject to our determination as to whether it would constitute an act or failure to act that may be deemed illegal. Signature Resolution may also refuse to accommodate a request where the cost of doing so would be, in our reasonable opinion, disproportionate to the risks of violating privacy rights; however it is our policy to comply with opt out requests whenever lawful and feasible.

Dispute Resolution

By visiting our site and providing information as a result thereof, you agree that to the fullest extent permitted by law, any dispute, controversy or claim arising therefrom, shall be subject first to non-binding mediation before a mutually-agreeable mediator within Los Angeles County and, if the matter is not resolved within 30 days of the mediation, thereafter to binding arbitration in Los Angeles County before a single arbitrator who shall be a retired judge of the Superior Court of California administered through a mutually-agreeable dispute resolution provider (other than Signature Resolution or ADR Services, Inc.). You agree that to the fullest extent permitted by law, a failure to participate in such mediation shall disqualify any such non-participating party from any possible right to recover attorneys’ fees and costs in any later action which was subject to such mediation requirement.

How to Contact Us For Questions Or Further Information

If you have any questions, comments, requests, or concerns related to our policy or the information practices of this Web site, or if you would like to opt out of future communications. please contact us as follows:

Telephone:  (213) 622-1002
Email: info@signatureresolution.com
Physical Address: 633 W. 5th Street, Suite 100, Los Angeles, CA 90071

Changes To This Privacy Policy

We reserve the right to revise this policy. Changes will be posted on this site. This policy was last updated on October 2, 2017.

© 2019. Signature Resolution, LLC. All rights reserved.